FAQ

We are a factory specializing in the production of ice bath machines. The company has two production bases in Xi'an and Foshan, with a total use area of 23,000 square meters and more than 600 employees.

How long is the warranty period of your ice bath machine?

Our ice bath machine can be guaranteed for one year,provide remote technical guidance,and free accessories can be sent during the warranty period.

Which certificate do you have for your equipment?

We are granted with more than 30 patents for ice bath chiller, as well as CE, SAA, FCC, ROHS, ETL ,RED certificate.

Which payment method do you accept?

We accept T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow and so on. If you have agents in China, we also accept cash. It depends on which method is more convenient for our transaction.

Can you can design the equipment according to our size?

Yes. We are good at OEM/ODM service, and highly flexible in customizing size, structure, function, logo, and color. please let me know the specific requirements and I will get back to you shortly.

How long is your delivery time?

The goods we have in stock can be sent immediately after you pay, and it will take about 7-9 days for express delivery to your address. Shipping takes about 20-30 days

How can I contact customer service?

If you have any questions about our products or your order, you can contact our customer service team via email, chat with us online, contact us via FB or call us!For more information, please see our Contact Us page.

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FAQ

FQA

How many degrees can the temperature of the water be lowered by the ice bath machine?

How Long for Sample and mass production lead time?

Are you a factory or trader, where is the address?